First off, we at the Anime Ape family would like to thank you from the bottom of our hearts. Your purchase has helped support our mission to help the world embrace their inner geek through their passions and we are thrilled that you chose Anime Ape as your outlet to radical self expression!
If for any reason you aren't absolutely blown away by your exclusive hand-made merchandise, we would absolutely love to make it right in any way we can.
We stand by our products 100%. If you aren't satisfied we will issue you store credit of 100% your order value. Unfortunately, since we are a small business, we are required to deduct the return shipping cost from your refund but your original shipping cost with your order ( if any ) will be included in your store credit refund. :-)ATTENTION
If you received a defective, damaged or an incorrect item, contact us within 7 days of receiving your order instead of using this process and we will get it sorted out immediately; since it was our fault, we will not require you to ship the item back. Email us at Support@AnimeApe.com or use the form in our contact page.INTERNATIONAL RETURNS
At the moment, we are unable to process international returns using our returns center... If you are an international customer, email us at Support@AnimeApe.com or use the form in our contact page to begin your return process.WHAT IS YOUR RETURN POLICY?
We accept returns for store credit up to 90 days from receiving your order as long as it's unused, unwashed and not altered in anyway. We ask for returns this way because all of our returns are donated to someone in need. We are thrilled to be in a position where we can help you and help another person on this beautiful planet as well.CAN I RECEIVE A MONEY REFUND INSTEAD OF STORE CREDIT?
Unfortunately, the product development and research that takes to create such amazing items make it so we cannot offer money refunds for returns. However, rest assured that we will do everything in our power to create the most wonderful experience for our wonderful customers like you.WHAT ITEMS ARE NON-RETURNABLE?
With all that out of the way, you may wonder what isn't eligible for return? Unfortunately we are not able to take returns on swimsuits, one-pieces, underwear, last chance items, free gifts or promotional items, perishable goods such as food or personal care items.